Privacy Policy

I respect your privacy

I respect your right to privacy and this policy sets out how I collect and treat your personal information. ‘Personal Information’ is information I hold which is identifiable as being about you.

What personal information

I may collect the following types of personal information from you:

name
email address
address
phone number
information about the goods or services you have ordered
information from inquiries you have made
communications between us
credit card information

How I collect your personal information

I collect personal information from you in a variety of ways, including: when you interact with me electronically or in person; when you access my website; and when I provide our services to you.

Use of your personal information

I use your information to provide our service to you. I also use it to improve my service and to notify you of opportunities that I think you might be interested in.
I do not provide your information to third parties, except that I may provide your information to our business partners who assist me in the provision of our services to you.

Security of your personal information

I take reasonable steps to protect your personal information. However I am not liable for any unauthorized access to this information.

Access to your personal information

You can access and update your personal information by contacting me. I may charge a reasonable administration fee for this access.

Complaints about privacy

If you have any complaints about my privacy practices, please feel free to send in details of your complaints to me. I take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes

Please be aware that I may change this Privacy Policy in the future. The revised versions will be uploaded to my website, so please check back from time to time.

Website

When you visit my website

When you visit the site I may collect certain information such as browser type, operating system, website visited immediately before coming to my site, etc. This information is used in an aggregated manner to analyse how people use my site, such that I can improve my service.

Cookies

As is very common for companies, I use cookies on my website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. I use cookies to improve the experience of people using the website.

Third party sites

My site has links to other websites not owned or controlled by me. I am not responsible for these sites or the consequences of you going on to those sites.

September 2013